Our Privacy Policy

Last updated: 15/12/2025

RUNRIGHT-3D (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal and biometric data when you visit or use www.runright-3d.com and our related services.

1. Who We Are

RUNRIGHT-3D provides 3D gait analysis and related technology solutions for runners and retail partners.

If you have questions about this policy or how we use your data, contact us at:
Email: suz@mar-systems.co.uk

2. Information We Collect

a) Information You Provide

Name
Email address
Any information submitted via contact forms, demos, or enquiries

b) Technical and Usage Information

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Referring URLs

c) Biometric Data (Gait and Movement Data)

When using RUNRIGHT-3D services through a partner retailer, we may collect:

3D movement and gait data
Scan-derived biomechanical results

How we handle this data:

Email addresses and customer-specific results are stored securely to allow individual reports and follow-ups.
All other data (such as raw scans or aggregated movement patterns) is anonymized and used only for analysis, research, or improvement of our services. No personally identifiable information is retained in these datasets.

3. How We Use Your Information

We use your data to:

Provide and improve our services
Deliver customer-specific gait analysis reports
Respond to enquiries and support requests
Communicate important service or product updates
Analyse anonymized data for research and product development

We do not sell personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent – when you submit information voluntarily
Contractual necessity – to deliver our services
Legitimate interests – to improve and operate our platform
Legal obligation – where required by law

5. Data Sharing

We may share data with:

Trusted service providers (e.g., hosting, analytics, email services)
Retail partners, only for the purpose of providing gait analysis services
Legal or regulatory authorities, if required by law

All third parties are required to respect data confidentiality and security.

6. Data Storage & Security

We implement appropriate technical and organizational measures to protect personal and biometric data, including:

Secure servers
Encrypted data transmission
Restricted access controls

Retention:

Email addresses and customer results are retained as long as needed to provide services and comply with legal obligations.
Anonymized data is retained indefinitely for research and product development purposes.

7. Your Rights

Under data protection laws, you have the right to: